Patients

Mobile-number-first registration

A patient's identity in Ayunila is their mobile number. When you register someone, the app checks that number against every patient the platform already knows — if it matches, the existing person is reused instead of creating a duplicate record, even if this is their first visit to this particular clinic.

This shows up most clearly on the Walk-in flow (Appointments → Walk-in): type a mobile number and, if it belongs to a known patient, a Returning patient card appears immediately with their name and which branches of your clinic group they've visited before — no re-typing their details.

1. 1Open Patients and click New patient.
2. 2Enter the patient's full name and mobile number (required).
3. 3Optionally fill in email, date of birth, gender, blood group and address.
4. 4Add any known allergies and chronic conditions — type each one and press Enter to tag it.
5. 5Add an emergency contact if available.
6. 6Click Create patient.

Patient profiles

Open any patient from the Patients list to see their full profile: contact details, allergies, chronic conditions, and tabs for their visit history, credit balance and linked family.

The visit timeline

A patient's Timeline lays out every appointment, prescription and invoice in one chronological view — the fastest way to see what happened at a patient's last few visits before they walk in again.

Family / household linking

The Family tab on a patient's profile lets you link relatives (spouse, child, parent, sibling, guardian, or other) to a single household. Link a family member by their mobile number — they must already be a registered patient to link.

1. 1Open the patient's profile and go to the Family tab.
2. 2Click Add family member.
3. 3Enter their mobile number and pick the relationship.
4. 4Save. The patient who links others becomes the Family head.

Patient credit (khata)

Every patient carries a running credit balance — a postpaid tab, similar to a shop's khata. The Credit tab shows the current balance and every charge and payment entry.

1. 1Open the patient's profile and go to the Credit tab.
2. 2Click Add charge to put an amount on their account, or Record payment / Settle balance to pay some or all of it down.
3. 3Enter the amount, a note, and (for a payment) the payment method.
4. 4Save.

Finding a patient fast — ⌘K / Ctrl+K

From anywhere in the staff app, press Cmd+K (Mac) or Ctrl+K (Windows/Linux), or tap the search bar at the top of the screen, to open the command palette. Type a patient's name or phone number and matching patients appear instantly — pick one to jump straight to their profile.